Support Policy

Fresh ‘O’ Fish is committed to providing customer-first service.

Availability

  • Support Hours: 7 Days a Week | 8:00 AM – 3:00 PM

  • Channels:

Services Covered

  • Order tracking and delivery updates.

  • Refunds, returns & replacements.

  • General product and cooking inquiries.

  • Bulk or custom order assistance.

Response Time

  • Queries will be acknowledged within 2 hours.

  • Resolutions aimed within 24 hours, except in cases requiring extended investigation.

Fresh ‘O’ Fish